“United Arab of Emirates is our country of domicile” and stipulate that the governing law is the local law. All disputes arising in connection therewith shall be heard only by a court of competent jurisdiction in U.A.E.
“Visa or MasterCard debit and credit cards in AED will be accepted for payment”
“We will not trade with or provide any services to OFAC and sanctioned countries”
“Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website”
“Cardholder must retain a copy of transaction records and Merchant policies and rules”
“User is responsible for maintaining the confidentiality of his account”
PAYMENT CONFIRMATION
Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt of payment.
We do not have a refund policy. Any new students need to purchase one class before purchasing a package of 8 classes.
We do not have a refund or cancellation policy in all the classes. Once booking is made we cannot offer refund.
CANCELLATION POLICY – If the class is canceled which is a very rare scenario, we will always offer a makeup class.
DELIVERY/SHIPPING POLICY: not applicable
We will accept payments only for the all the Classes through Telr Payment Gateway.
RULES AND REGULATIONS
Important Notice: We request all the kids to bring their own water bottle to avoid moving around in the classrooms. Kids can refill the bottle from the water dispenser once it’s empty.
Fees should be paid within the first week of every month. Payments received after the 7th will incur a 5% late fee. An automated payment link will be sent on the 1st and 2nd of each month.
Monthly fees must be paid in full. Adjustments or reductions are not allowed. In case a student is absent, we offer compensation classes within the same month only. For any absences, please send us an email at info@oceankidsdubai.com so we can review the reason and determine if compensation is applicable.
Registration fee is compulsory for the new students.
Strictly No refundable policy of fees.
As per UAE LAW, 5% VAT will be implemented from Jan. 2018 onwards.
Dress code must be strictly followed, that is track pants with our Ocean Kids logo T-shirt and shoes. Fine will be imposed for not wearing OK T- shirt.
Regular attendance is important for the student’s progress
Written leave letter is essential, else we won’t guarantee you to seat.
On event of a stage show performance / competition, additional expenses (costume, transport, entry fees etc) should be borne by parents.
An additional charge of AED 25 will be applicable for an extra T-shirt.
Chewing gum, food stuff and mobile phone are strictly prohibited during the class hours.
Music Department: There will be additional expenses for Regular Music Book, Trinity College London Exam Book & TCL Exam Fee.
Music Department: Every grade completion Monthly fee will be increase.
Ocean kids reserves the right to admission.
Ocean kids reserves the right to refuse to pick up children who have not paid.
Ocean kids will not be liable for any personal injuries, loss or damage to personal property, while attending the class.
On all Government Holidays Institute will be closed. (No Compensation class)
Monday is a weekly off at Ocean Kids.
Kids photo will be used for advertisement purpose (FB, Website, Social Medias, etc.), if you have any objection kindly give us in writing.
Participation in the show is not compulsory, kindly inform prior about non-participation.
Parents are not allowed to enter the class during class hours.
Ocean Kids
